#SIMPLE FAQs
Frequently Asked Questions
General Inquiries
12 Questions
Buyer Support
25 Questions
Freelancer Support
16 Questions
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How does Aman Workforce pricing work?
Our pricing is designed to be simple and flexible. Clients pay based on the type of job posting, project complexity, and the duration of the work. Freelancers are paid according to the agreed-upon hourly or project rate. We offer transparent pricing with no hidden fees.
Can I post my job for free?
Yes, you can post your job for free. We offer a free job posting option, giving you access to a large pool of talent.
How many jobs can I post for free?
You can post one job for free. For additional job postings, we offer affordable plans to suit your needs.
How do I pay?
Payments are made securely through our platform. You can pay via credit card, debit card, or bank transfer, depending on your location and payment preferences.
When will I be charged?
You will be charged as soon as you post a job and hire a freelancer. Charges are processed at the time of the contract agreement.
I have more questions, how can I talk to someone?
If you have more questions, feel free to reach out to our customer support team via chat or email. We’re here to help!
Build your profile
Why was my profile set to private?
Your profile may have been set to private for security reasons or due to incomplete information. You can easily adjust your settings to make your profile public.
How can I keep my profile public?
You can keep your profile public by ensuring all necessary details are filled in and adjusting your privacy settings in the profile section of your account.
Does this apply to new freelancers?
Yes, new freelancers are required to complete their profiles before it is made public. Once complete, you can set your profile visibility to public.
What if I am part of an agency?
If you’re part of an agency, you can link your profile to the agency account. This allows you to work on projects under your agency’s umbrella while maintaining your individual profile.
What categories qualify for the badge?
Freelancers who demonstrate exceptional skills, complete projects on time, and receive positive reviews may qualify for a “Top Talent” badge. The badge is an indicator of trust and expertise.
Find a Project
Where can I see the Connects required to submit a proposal?
The number of Connects required to submit a proposal is visible on each job listing. This allows you to know how many Connects you need before you can apply.
Can I buy as many Connects as I want?
Yes, you can buy as many Connects as you need to submit proposals for jobs.
How many Connects can I buy at one time?
You can purchase up to 100 Connects at a time, but feel free to buy as many smaller bundles as needed.
Start Working
Can I edit or withdraw my changes?
Yes, you can edit or withdraw changes before a contract is finalized. Once the contract is in progress, you’ll need the client’s approval for changes.
Can I make changes to active milestones?
Milestones can be adjusted, but any change requires mutual consent between you and your client. Both parties must approve any modifications to the project scope or payment terms.
What happens if my client doesn’t respond to my request?
If a client does not respond to a request, you can send a follow-up message. If there’s still no response after a reasonable time, we recommend escalating the issue to our support team.
Payment Issues
Where can I get my receipt?
Receipts are available in your account settings under the payment section. You can download them for your records.
Can I get an invoice and/or receipt with our company billing details on it?
Yes, you can request an invoice with your company’s billing details by contacting our support team or through your payment settings.
How do I change the billing details for my listings?
To update your billing details, go to the “Billing” section of your account settings and update your payment information.